Chak Rith is a seasoned professional with over 23 years of experience in training and operations management. Currently serving as Sr. Director of US Training at ibex since November 2017, Chak leads a team of training managers across four US sites, overseeing strategic training initiatives. Previously at Convergys, Chak managed learning operations, focusing on process improvements and maximizing productivity across multiple locations while directly supervising a team of 11-20 reports. Earlier experience includes roles at Adecco and Vesta Corporation, where Chak recruited and managed associates and supervised customer service representatives, respectively. Education was completed at Portland State University.