ibex. Pakistan
Obaid Shirwani is a seasoned professional in software engineering and quality assurance, currently serving as a Program Architect - Automation and Principal Software Engineer - Automation at IBEX | Global Pakistan since August 2014. With a strong background in test automation, Obaid specializes in writing Test Automation Scripts using TestComplete/JScript for complex enterprise applications. Prior experience includes a role as Software Quality Consultant at Royal Cyber Inc., focusing on various IBM testing tools and web automation frameworks. Obaid began career at Sphere Pvt. Ltd. as a Software Engineer, developing Win32 applications for hardware interfacing, and has held multiple positions at Folio3, culminating as Lead SQA Engineer. Educational qualifications include an MCIT in Computer Science from NED University of Engineering and Technology and a BS in Computer Science from the National University of Computer and Emerging Sciences.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.