ibex. Pakistan
Shakeeb Raza is a seasoned technology professional with extensive experience in software engineering and program architecture. Currently serving as a Program Architect and Principal Software Engineer at ibex. Pakistan since September 2021, Shakeeb previously held similar roles at Strategic Systems International and ibex. Pakistan between 2017 and 2021. Earlier positions include Project Officer at the PMU Primary & Secondary Health Care Department and Software Engineer/Database Support Engineer at ZIN Technologies Private Limited. Notably, Shakeeb contributed to the development of the Wyless Management Platform and the critical mutation module for the LRMIS at Accountancy Outsourcing Services. Shakeeb holds a Master of Science in Project Management from Bahria University and a Bachelor's degree in Computer Science from GC University Lahore.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.