Becky Carroll is an accomplished professional with extensive experience in client partnership and social media strategy. Since June 2014, Becky has been serving as Lead Client Partner at IBM, where responsibilities include facilitating actionable insights from unstructured social data and leading the Global AWS Strategic Partnership in Data and AI. Prior experience includes directorial roles at PwC focusing on social media and customer engagement, authorship of the book "The Hidden Power of Your Customers," and strategic consulting work with Petra Consulting Group. An educator at UC San Diego, Becky taught Social Media Marketing and has contributed to various organizations including Verizon and NBC as a social media strategist and contributor. Educational credentials include a BS in Electrical Engineering and Computer Science from the University of California, Berkeley, and an MBA in Marketing Management from California State University - East Bay.
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