Billy Seabrook is a seasoned executive with extensive experience in design, creative leadership, and customer experience across various industries. As the Global Chief Design Officer at IBM Consulting and Global Leader of IBM iX since August 2017, Billy directs customer experience strategy and design for digital products at a global scale. Prior roles include Global Head of Creative at Manulife, where an internal agency model was implemented, and Global Head of Design at Citi, where a network of design studios was established to enhance customer experiences. Billy held the position of Global Chief Creative Officer at eBay Enterprise and served as SVP and Executive Creative Director at Digitas North America, leading creative initiatives for prominent brands. Early career experiences include roles at FCB Global and Tribal Worldwide as an Art Director. Billy holds a BS in Fine Art and Business from Skidmore College.
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