David Stanley is a perceptive and driven leader currently serving as a Support Manager for Netcool Operations Insight and Cloud Pak for AIOps at IBM, where they manage a team of software support engineers in a 24x7 environment. Since joining IBM in 1999, David has progressed from Support Engineer to Team Lead and finally to Support Manager, showcasing a strong work ethic and leadership skills honed through military training in the Texas Army National Guard, where they hold the rank of 1SG. David holds a Bachelor of Arts in History with a minor in Business Administration from the University of Houston and an Associate of Science in Local Area Networking from Austin Community College.
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