Fabio Costa is a seasoned professional in the financial services sector, currently serving as the BSO Senior Business Operations Manager focused on Americas' Contract Management and LA Enablement. With a background in leadership and client support, Fabio has developed strong skills in customer relationship management and problem-solving. Previously, Fabio held multiple roles at IBM from 2012 to 2017, including Team Lead and Customer Operations Manager. Fabio also worked as a Student Advisor at World Study Brasil and BEX - Brazilian Exchange from 2005 to 2009. Fabio earned a bachelor's degree in Tourism from Unipli and an MBA in Business/Managerial Economics from Ibmec.
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