JJ Ray is a Senior Product Manager at IBM Software Lab, where they focus on driving business transformation through innovative workflow solutions, particularly in case management. With over 7 years of experience in product management and business analysis, JJ has previously held significant roles at Pegasystems and Capco, leading product development and managing cross-functional teams. JJ's educational background includes a Global MBA in Leadership and Strategy from Deakin University and a Bachelor of Engineering in Computer Science and Engineering. Previously, JJ contributed to anti-fraud application development for healthcare in the USA and participated in various consulting projects for financial institutions.
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