Narendran R2nd

Narendran R2nd has extensive experience in leadership roles within the technology and service sectors, notably serving as Vice President, General Manager, and Head of Shared Services at IBM from November 2012 to January 2019. In this capacity, Narendran R2nd was responsible for ensuring that teams consistently met client standards for production and accuracy, overseeing workflow monitoring, delegation of tasks, and compliance management. Prior to this role, Narendran R2nd worked at Firstsource Solutions Limited from September 2007 to November 2012, where responsibilities included serving as a Process Leader and Assistant Manager, focusing on team coordination, communication, and process optimization.