Roberto Serra is a Senior IT Automation and FinOps Sales SME at IBM Italia, specializing in AIOps and Observability. With over 20 years of experience, they have excelled in sales and consulting roles, including positions at Splunk, Moviri, and Accenture. Throughout their career, they have demonstrated a strong commitment to customer relationship management and consistent sales results. Roberto holds a Master’s degree in Engineering from Alma Mater Studiorum – Università di Bologna and has built a solid consulting foundation that supports their consultative sales approach.
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