Rosa Naranjo is a Senior Support Program Manager for Large Accounts at IBM, specializing in technical support and customer success. They began their career at IBM in 1991, contributing to various software development projects, including systems management and voice recognition technology. Previously, they served as a solution architect and technical support specialist, facilitating customer deployments and authoring technical documentation. In addition to their role at IBM, they are currently a member of Kahilla, focusing on transformative leadership development. Rosa holds a BSE in Electrical Engineering from the University of Pennsylvania.
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