Saad "Dean" Khaled is a seasoned professional with extensive experience in cloud architecture and customer success management, currently serving as a Management Consultant at IBM iX. Previously, they held various roles at IBM, including Cloud Architect and Customer Success Manager, and served in leadership positions at companies like Performance Inc. and McDonald's. Saad "Dean" has a Master's in International Management from Université Saint-Joseph and an MBA from IESE Business School, along with several certifications such as PMP® and Agile Coach SAFe SPC®. Their diverse expertise encompasses project management, marketing automation, and data intelligence across various industries including payments and telecom.
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