Thomas Hawker is a business leader with over 20 years of experience in customer experience and digital transformation across the ASEAN region. They currently serve as the Practice Lead for Customer Platforms at IBM, where they drive significant growth and innovation through AI-enabled solutions. Formerly, they held various roles including Project Manager at BHP Billiton and Principal Cost Manager at Mott MacDonald. Thomas has a background in engineering, having graduated from Newcastle University, and holds multiple certifications including Chartered Management Accountant and Project Management Professional (PMP). Based in Singapore, they are committed to fostering high-performing teams and enhancing customer engagement through technology.
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