Jack Byrne

Director - Cloud & Technology Infrastructure at IBSS

Jack Byrne's work experience includes the following:

1. Total Assure (2022-present): Jack currently serves as the Chief Information Officer (CIO) for Total Assure, a company specializing in cybersecurity services for Small-and-Mid-Sized Businesses (SMBs).

2. IBSS (2016-present): Jack has held multiple roles at IBSS, starting as a Senior Engineer and Technical Project Manager. Jack then became a Program Manager and later the Director of Cloud & Technology Infrastructure, where they lead a team of subject matter experts in delivering technology engineering and architecture services for federal agencies and bureaus.

3. Systems Integration, Inc. (2015-2016): Jack worked as a Client Services Manager, overseeing major projects and operations, managing a team of 12, and maintaining client and vendor relationships.

4. Independent Consultant (2012-2015): During this period, Jack provided business development, IT, and network solutions as an independent consultant in the Washington D.C. area.

5. Rolls-Royce North America (2004-2012): Jack held several roles at Rolls-Royce, including Commercial Officer - Civil Aerospace, where they managed contracts and commercial interactions with major airlines, and IT Systems Administrator, where they provided IT support for over 300 users and managed infrastructure and vendor relationships.

6. Cyber Ground Internet Cafe (2002-2004): Jack served as an IT/Network Administrator at Cyber Ground Internet Cafe.

Overall, Jack has extensive experience in cybersecurity, technology infrastructure, program management, client services, and IT support.

Jack Byrne earned a Bachelor of Science (B.S.) degree in Decision Sciences & Management Information Systems from George Mason University, where they studied from 2003 to 2007. In addition to their degree, Jack obtained several certifications throughout their career. These include becoming a Certified Information Systems Security Professional (CISSP) from (ISC)² in July 2020, a Project Management Professional (PMP) from the Project Management Institute in June 2019, a Cisco Certified Network Professional (CCNP) - Enterprise from Cisco in September 2014, a CompTIA Security+ CE from CompTIA in December 2018, a Cisco Certified Network Associate (CCNA) - Collaboration from Cisco in August 2017, a Genesys | Interactive Intelligence Certified Engineer (ICCE) from Genesys | Interactive Intelligence in August 2015, and a Microsoft Certified Professional in 2003. Jack's educational achievements also include obtaining an ITIL 4 Foundation certification from AXELOS Global Best Practice, though the exact date is not provided.

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