Guillermo Galván

Guillermo Galván is a data scientist with a strong background in machine learning and customer experience. Currently employed at Grupo ICA since January 2022, Guillermo specializes in AWS. Prior roles include Data Scientist at Quental, and contributions to customer experience projects at Ocaso, where Guillermo developed the "Forecast Customer Satisfaction" project utilizing regression and classification models. Guillermo also has extensive experience as an Exams Supervisor at GADER and International House Madrid, focusing on Cambridge assessments. Academic qualifications include a Master's in Big Data and Business Analytics, and a degree in Applied Statistics, both from Universidad Complutense de Madrid.