Cassia O. is the Director of the Office of the President & CEO, where they serve as the primary point of contact for the CEO with both internal and external stakeholders. Previously, Cassia held roles such as Benefits Specialist at John Hancock Life Insurance Company, Executive Assistant/Office Manager at Ropers, Majeski, Kohn & Bentley, and Executive Assistant and Interpreter at Liberty Mutual Insurance. In 2022, Cassia stepped into the role of Director at ICANN, after serving as Senior Manager in the same office, prioritizing effective communication and coordination to support the CEO's objectives.
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