Rudá Matheus Reis Kirsch is a skilled IT professional with extensive experience in end-user support and technical assistance. Currently serving as an End User Support specialist at ICANN since May 2023, Kirsch previously worked at Twitter as an IT Support Technician from November 2020 to December 2022. An adept project manager, Kirsch spent several years at Manzanos in various roles, including IT Project Manager, where responsibilities encompassed developing Apple-specific projects and training help desk teams, and Senior Support Specialist, coordinating IT support teams across multiple locations. Early career experiences include roles at Telesul, Turner Broadcasting, and CAD Technology, honing skills in technical support, network management, and project development. Kirsch holds a Bachelor's degree in Computer Information Systems from Centro Universitário Senac and additional certifications in IT management and project management.
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