Mario Romero

Mario Romero is an experienced customer service professional with a solid background in the hospitality and retail sectors. At ICC Sydney, Mario serves as a Customer Service Supervisor, following a progression that began as a Team Leader and Usher during part-time work at the venue. Prior to this role, Mario worked as a Customer Service Representative at Ultra Football from April 2017 to December 2021. Mario's career began at Hotel Bagués, where responsibilities included managing guest check-ins and check-outs, handling reservations, and addressing customer service inquiries. Mario holds an Advanced Diploma of Program Management from Greenwich College, enhancing expertise in business administration, management, and operations.