Derick Needham is an experienced IT professional serving as a Client Support Manager at ICE Consulting since April 2015, where responsibilities include assessing IT requirements and providing best practice recommendations on hardware, software, Cyber Security, and Cloud Services. Prior to this role, Derick worked as an Operations Analyst and Data Center Operations Coordinator at Apple from October 2000 to September 2003, focusing on systems hardware and data management. Derick's earlier experience includes serving as a Senior Computer Operations Analyst at 3Com from August 1995 to October 2000, providing data center operations and network support. Educational achievements include certifications and degrees in Computer Operations and IT Information Systems from several institutions, including the University of Phoenix and De Anza College.
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ICE Consulting - Managed IT & Cybersecurity for Life Sciences
ICE is a leading managed IT solution provider specializing in full-range, vendor-independent managed IT services to small and mid enterprises for over 24 years. 97% CSAT (Client Satisfaction Score) with over 5,000.00 client reviews, customer service is front and center at ICE. Our objective is to be Trusted IT Partner for our clients. We specialize in Cybersecurity and provide 24x7x365 security detection and response services. We are also SOC 2 compliant.