Connie Figueroa

Technical Support Analyst at Ice Mortgage Technology

Connie Figueroa has a diverse range of work experience. Connie started their career as a Legal Intern at Bay Area JusticeCorps in 2011, where they quickly learned a lot of information without previous legal training. From 2011 to 2013, they worked at Sears Holdings Corporation as an S.S.R, where they maintained files, schedules, and kept product inventories up to date. Connie also set up new product displays and created sales stickers.

Connie then joined Bank of the West in 2013 as a Customer Service Representative, focusing on providing excellent customer service and profiling customers to recommend products and deepen relationships. Connie later became a Branch Excellence Support Team Hotline Specialist, where they answered calls from branch staff on operational issues and assisted with problem-solving.

In 2016, Connie transitioned to California State University - East Bay, working as an Administrative Support Assistant. Connie'sresponsibilities included greeting and assisting students, answering phones and providing information, and providing general office and clerical support to the department.

Connie's most recent role was at Ellie Mae, where they joined in 2018 as a Technical Support Associate and later moved up to a Technical Support Analyst position in 2019. Further details about their role were not provided.

Connie Figueroa attended California State University - East Bay from 2008 to 2013. During this time, they obtained two Bachelor of Science degrees. The first degree was in Business Administration and Management, General, while the second degree was in Psychology. No additional information is provided regarding Connie Figueroa's education history beyond this.

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