Mildren Susana Mercedes

Dir. of Logistics and Customer Service at Icelandic Provisions

Mildren Susana Mercedes has a strong background in logistics and supply chain management. Their most recent position was as the Director of Logistics and Customer Service at Icelandic Provisions since July 2022. Prior to that, they served as the Supply Chain Manager at Soyventis North America LLC from February 2020 to July 2022. Mildren Susana has also held positions such as Logistics Manager at Sprout Foods, Inc. from August 2018 to February 2020, Shipping/Receiving Manager at AeroFarms from August 2017 to February 2020, and Inventory and Deployment Analyst at B&G Food Inc. from August 2016 to August 2017. Before that, they worked as a Logistics Manager at Soyventis North America, LLC from April 2009 to March 2015. Mildren Susana started their career as a Logistics Coordinator at FRP Services & Co. (America) Inc from May 2006 to 2009 and also gained experience as an Operations Manager at VALRHONA and an Import Analyst at UPS. Overall, Mildren has a comprehensive understanding of the logistics industry and has demonstrated their ability to effectively manage supply chains, optimize service levels, and improve efficiency.

Mildren Susana Mercedes has a diverse education history. In 2003 to 2006, they obtained a Bachelor's Degree in International Trade and Marketing from the Fashion Institute of Technology. Following this, in 2015 to 2016, they pursued a Master's Degree in Global Executive Master in Operations & Supply Chain (GEMO) from both Politecnico di Milano and EADA Business School. In 2021, they completed a Certificate in Process Improvement Methodologies from the Villanova School of Business. In addition to their formal education, Mildren has obtained various certifications, including Lean Six Sigma from the Villanova School of Business in February 2021, Basics of accounting from QuickBooks Certification - Intuit QuickBooks Training in April 2011, 10+2 Training from the U.S. Department of Homeland Security in April 2010, and Hazmat Certified from Unz & Co. in January 2013.

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