Jan Monhof is an experienced professional specializing in customer success management and project implementation, currently serving as Director of Customer Success Management at Icertis since December 2017. Previous roles at Icertis include Associate Director and Senior Program Manager in Professional Services, where Jan managed global teams and ensured the successful adoption of Icertis technology. Prior to this, Jan held positions at Amber Road, IBM, and Emptoris, focusing on global trade management and contract lifecycle management solutions. Jan's early career included expertise in procurement consulting and IT support, with educational credentials from Cologne University of Applied Sciences, obtaining a degree in Wirtschaftsinformatik.
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