Piyush Mistry

Director Of Customer Success, Global Product Support, Strategic Customers, Sustenance Engineering at Icertis

Piyush Mistry is an accomplished professional with extensive experience in customer success and technical support within the technology sector. Currently serving as the Director of Customer Success for Global Product Support at Icertis since 2020, Piyush oversees critical operations in Contract Lifecycle Management. Prior to this role, Piyush was the Director of Technical Support at Automation Anywhere, where responsibilities included managing a global support center and enhancing customer adoption in the Robotics Process Automation domain. Piyush's career also includes leadership positions at Altisource Business Solutions, Digité Infotech Pvt. Ltd, and Ditools Pvt Ltd, focusing on IT service delivery, product support, program management, and training. Piyush holds an MBA and a degree in Mechanical Engineering from the Institute of Technology & Management.

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