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Upendra Rabadia

Senior Director - Customer & Professional Services at Icertis

Upendra Rabadia currently serves as the Senior Director of Customer & Professional Services at Icertis, a role held since September 2021. Prior to this, Upendra held various positions at Maersk Line, including Global Business Process Owner for Procure to Pay and General Manager & Head of Transformation, focusing on process improvement, offshoring, and product ownership in robotic process automation. Upendra’s experience also includes a tenure as Assistant Vice President at GENPACT, where responsibilities involved leading the Source to Pay Practice and managing key client engagements. Earlier roles include Senior Manager at Wipro Technologies and Senior Consultant at Synise Technologies, demonstrating expertise in procurement and supply chain operations. Upendra began a career as a Purchase Engineer at Force Motors, managing extensive parts procurement. Educational credentials include a Post Graduate degree in Modern Project Management from MIT, leadership training from Cornell University, and certifications including a Certified Purchasing Manager from ISM.

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Icertis

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With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs.