Zahid Khan

Zahid Khan currently serves as a Senior Manager in CRM Delivery & Operations at ICICI Lombard, responsible for managing the CRM application to improve customer and user experience while ensuring compliance with legal standards. Prior to this role, Zahid worked as a Senior Customer Success Associate at Prudence Analytics and Software Solutions Pvt. Ltd. from January 2024 to March 2024, and held the position of CS-Process Excellence Executive at Tata CLiQ from October 2019 to January 2024. Zahid's career began at Conneqt Business Solutions Limited as a CS Associate from July 2018 to October 2019. Zahid holds a Bachelor of Commerce in Accounting and Finance from K J Somaiya College of Science & Commerce.