Ben Younce

Ben Younce has a diverse work experience spanning over different industries. Ben began their career in 2004 as an Account Manager at ANGEL Learning, where they managed sales accounts for various clients in the higher education sector. Ben achieved several awards for their performance during their time there.

In 2010, Ben joined Blackboard and took on roles as an Account Manager and later as an Account Executive, managing a portfolio of clients and generating revenue through software and service agreements. Ben also served as a backup escalation point for client support and established strong relationships with internal departments.

From 2013 to 2014, Ben worked as a Commercial Account Executive at Salesforce, specifically focusing on the Salesforce ExactTarget Marketing Cloud. Ben helped marketers with digital marketing strategies and customer engagement.

Returning to Blackboard in 2014, Ben assumed the roles of an Account Executive and later as a Client Success Manager in the Higher Education division. Ben coordinated sales and account management activities, identified cross-sale opportunities, and ensured customer satisfaction.

In 2018, Ben transitioned to the SILO Auto Club and Conservancy, LLC, where they served as the General Manager and oversaw various aspects of the business, including marketing, member engagement, facilities management, and financial activities. Ben successfully launched an upscale auto club and event center.

In 2019, Ben joined Jobvite as an Enterprise Account Manager, managing enterprise customers and executing the retention lifecycle. Ben consistently provided solutions aligned with customer goals and strategic initiatives.

Currently, Ben works as a Principal Strategic Customer Success Manager at iCIMS, where they serve as a trusted advisor to strategic and global talent cloud customers. Ben understands client needs and translates them into mutually agreed-upon success plans.

Overall, Ben Younce's work experience showcases their expertise in customer success, account management, sales, and leadership roles across various industries.

Ben Younce has a Bachelor's degree in Communication Information and Media with a minor in Marketing from Ball State University, specializing in advertising, marketing, sales management, and journalism. Ben also attended Mt. Vernon High School, but information regarding any degrees or field of study is not provided. Additionally, Ben has obtained Achiever Level and Trailblazer Level Certifications from Jobvite in May 2021.