Charlotte Bonnel

Manager, Customer Success EMEA at iCIMS

Charlotte Bonnel has a diverse work experience spanning various roles and industries. Charlotte started their career as an Assistant Project Manager at Groupe Ludéric in 2010. In 2012, they worked as a Marketing and Sales Assistant at French Terroirs Pte Ltd and later as an Art Gallery Assistant at Gallery R.

Charlotte then joined Nikita Distribution, SL as an Assistant Project Manager in 2013 before transitioning to a Business Developer role at Facebook in the EMEA region.

From 2015 to 2017, they worked as an International Key Account Manager at Opinator, providing guidance to international clients and identifying new business opportunities. In 2017, Charlotte joined iAdvize as a Key Account Manager, where they developed a portfolio of clients and managed the entire sales cycle.

Following that, they became a Customer Success Manager at Easyrecrue in 2019, where their main responsibilities included implementing solutions, onboarding new users, and educating clients on product values. Charlotte then moved on to iCIMS in 2020 and held the positions of Senior Customer Success Manager and Manager, Customer Success EMEA. In these roles, they built relationships with assigned customers, acted as a strategic advisor, and led and coached a team.

Throughout their career, Charlotte has demonstrated strong leadership and customer-focused skills, along with a passion for building relationships and driving business growth.

Charlotte Bonnel obtained a Master's degree in Marketing and Digital Media from ESCP Business School in 2015. Prior to that, they completed a Bachelor's degree in European Business Specialization in Marketing from Dublin City University between 2011 and 2013. Charlotte also holds a Diplôme d'Études Supérieures Européennes de Management Franco-Irish in International Business from NEOMA Business School, which they earned from 2009 to 2013. Charlotte'seducation journey began with a Leaving Certificate in Economics from Lycée Notre Dame "Les Oiseaux" de Verneuil sur Seine, which they received from 2006 to 2009. There is no information available about their education history at Institut Notre Dame.

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Timeline

  • Manager, Customer Success EMEA

    January, 2022 - present

  • Senior Customer Success Manager

    November, 2020

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