Rachel Hicks

Rachel Hicks, SPHR, currently serves as Professional Services Manager at iCIMS, leading a team in complex deployments of the iCIMS Talent Cloud. Prior to this role, Rachel held positions including Senior Implementation Consultant and Consultant/Implementation Manager at iCIMS, emphasizing project management and client consultation for talent management products. Before joining iCIMS, Rachel was Senior Manager of HR Operations at MasterCorp, Inc., where oversight included HR project management and compliance for over 5,000 associates. Rachel's diverse experience in HR includes roles such as Corporate HR Manager and Talent Acquisition Manager, complemented by a Bachelor's Degree in Human Resources Management and Services from Tennessee Technological University.