Terence O'Brien

Terence O'Brien started their work experience in 2011 as an Account Development Manager at CheckPoint HR, where they were responsible for business development, relationship building, and educating potential clients. Terence then became an Account Relationship Manager, managing a portfolio of accounts and acting as a liaison between clients and CheckPoint HR. In 2015, Terence joined iCIMS as an Account Manager, focusing on customer retention and contract renewal. Terence later transitioned to the role of Senior Customer Success Manager, where they provided strategic support to enterprise clients and maintained strong relationships with system administrators and executives. Currently, Terence works as the Manager of Customer Success Management at iCIMS, overseeing the customer success team.

Terence O'Brien obtained a Bachelor of Science (BS) degree in Biology, General from Seton Hall University, where they studied from 2002 to 2006. In addition to their formal education, Terence also holds certifications in NJ Accident and Health Insurance Production and NJ Life Insurance Production from the New Jersey Department of Banking & Insurance. Terence has also received training in the Vista Value Selling System from Vista Equity Partners. The specific months and years of obtaining these certifications are not provided.