Evelyn Araujo (Evy)

Customer Success Manager V at iClinic

Evy Araujo has a diverse work experience starting in 2010 as an intern at Bradesco. From there, they worked as an Assistant with the 2014 FIFA World Cup Organising Committee Brazil. Evelyn then transitioned to roles in customer support and success at SimplesVet and Grupo Rede+, respectively. In 2019, they became a Financial Analyst at Technofix before joining Afya in 2020 as a Customer Success Manager. Evelyn has since been promoted twice within the company and currently holds the position of Customer Success Manager II.

Evelyn Araujo (Evy) completed their education in a chronological order. Evelyn began their education by obtaining a Técnico em Administração degree in Administração de Empresas from Fundação Bradesco from 2010 to 2012. Evelyn then pursued a Bachelor's degree in Administração de Empresas from Fundação Visconde de Cairu, which they completed from 2014 to 2018. Evelyn'smost recent educational endeavor was a Pós Graduação em Gestão Empresarial e Inteligência Competitiva in Administração e Negócios from Faculdade Metropolitana, which they completed from 2020 to 2021.

In addition to their formal education, Evelyn has also obtained several certifications. Evelyn obtained a certificate in Scientist Basic Proficiency in Customer Experience from WCES | World Customer Economic Science in May 2022. Evelyn also acquired a certification in Técnicas de Comunicação Interpessoal from LinkedIn in August 2020, and a certification in Power BI from Udemy in June 2020. Additionally, they obtained a certification in Customer Success from Gama Academy, although the specific month is unknown. Prior to their formal education, they obtained a Técnico Administrativo certification from Fundação Bradesco, although the exact date is unknown.

Links

Timeline

  • Customer Success Manager V

    December, 2021 - present

  • Customer Success Manager

    October, 2020

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