James Rice Cism

Senior Director, CX Operations Project Management at Mission Square Retirement

James Rice is currently the Senior Director of CX Operations Project Management at MissionSquare Retirement. Prior to this role, James held various leadership positions at ICMA-RC, Freddie Mac, EDS Group, United Healthcare, and Dental Benefit Providers. With a Bachelor of Arts in Journalism from the University of Maryland and a Master of Science in Information Systems Management from The George Washington University, James brings a strong background in business analysis, project management, and IT innovation to their current role.

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Timeline

  • Senior Director, CX Operations Project Management

    April, 2023 - present

  • Director Strategic Delivery Office

    June, 2021

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