Mark Bowring

Head Of IT Service Delivery

Mark Bowring currently serves as the Head of IT Service Delivery at Icon Group, overseeing the IT Service Desk and Service Management functions. Prior experience includes roles at Rio Tinto as a Service Portfolio and Catalogue Management Specialist, Business Continuity Specialist, and Enterprise Service Management Operations Superintendent, focusing on service delivery, incident management, and operational governance. Mark began their career as the IT Support Team Leader at StoneBridge Group, leading IT support services. Mark holds a Bachelor's Degree in Business with a major in Human Resource Management from Queensland University of Technology.

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