Takaaki Hasegawa

Takaaki Hasegawa is a seasoned IT professional with extensive experience in service delivery and operations management. Currently serving as a Senior IT Delivery Manager at IGT Solutions since March 2018, Takaaki has previously held roles such as IT Delivery Manager, Service Delivery Manager at Trends & Technologies, Inc., and Service Level Manager at Hewlett Packard Enterprise. Takaaki’s expertise encompasses managing application support structures, formulating Service Level Agreements, and ensuring adherence to ITIL processes. Previous roles also include Problem Manager and Capacity & Performance Manager, demonstrating a strong capability in incident prevention and performance optimization. Takaaki holds a B.S. in Computer Engineering from De La Salle University, complemented by early development experience as an intern at HP Enterprise Services.