Diane Ireland

Diane Ireland is a seasoned professional in customer experience and market research, currently serving as a Customer Experience Manager at iconectiv since May 2023. Previously, Diane held positions as a Research Manager at KLC Online Communities and Co-Creation, where survey creation and market research project management were key responsibilities. As a Research & Consulting Manager at Ideba, tasks included designing surveys and conducting interviews for diverse clients. Additional experience encompasses roles such as Market Insights Project Analyst at Academic Partnerships and part-time Market Research Project Manager at Thomas Edison State University. Diane's extensive background also includes consultancy and project management positions in leading organizations, including Rutgers University, UBS, and EY. Educational credentials include an MBA in Marketing from Rutgers Business School, a B.A. in Statistics/Mathematics from Rutgers University, and specialized coursework in Data Science and Data Visualization from HarvardX and Udacity.