Nikki O'Hanlon

Nikki O'Hanlon is an experienced Learning and Development professional with a strong background in creating impactful learning experiences across various industries. Currently serving as the Lead Learning & Development Specialist at ICON plc since March 2021, Nikki fosters a culture of inclusion through training and strategic initiatives. Previous roles include Learning Technology Associate at Facebook, where efficiencies in learning technology solutions were optimized, and Learning and Development Specialist at Brown Thomas Arnotts, enhancing colleagues' capabilities for superior customer experiences. Nikki's earlier experience includes roles as Learning Consultant, Learning Specialist, and Project Coordinator at Bank of Ireland, focusing on learner experience, content management, and compliance with regulatory frameworks. Nikki holds a Diploma in Creativity, Leadership & Innovation from University College Dublin, along with professional certifications in Training & Development and a BA in International Business from Waterford Institute of Technology.