Hayden Duong

Hayden Duong is an experienced Level 3 Technician at iConvergence, with a background in technical support and customer service spanning over a decade. Prior roles include Service Desk Technician 2 at Global Data Systems, Technical Field Specialist at Regions Bank, LWD/MWD Engineer at Halliburton, and IT Client Services Technician at Superior Energy Services. Hayden possesses exceptional skills in resolving user issues, logging detailed work documentation, and maintaining customer satisfaction through effective communication and organizational abilities. Hayden holds a Bachelor's degree in Fine and Studio Arts and a Bachelor of Fine Arts (BFA) in Computer Animation from the University of Louisiana at Lafayette.