Mario Mennella

Customer Service Representative in Operations at icreditworks

Mario Mennella has a diverse work experience. Mario started their career in 2020 as a Food Server at Tio Taco + Tequila Bar, providing excellent customer service and assisting guests with their orders. In the same year, they also worked at Freedom Mortgage as a Customer Success Specialist SPOC Agent, where they helped customers with their mortgage servicing needs. Mario handled various responsibilities in a call center, including customer service, collections, litigation, and loss mitigation. Mario Mennella continued their work at Freedom Mortgage as a Customer Service Representative, making outbound phone calls to prospective refinance clients and managing customer conflicts.

In 2022, Mario Mennella joined iCreditWorks as a Customer Service Representative in Operations. Mario'srole involves assisting customers through the call center, addressing inquiries, and providing support for customer relationship management requirements.

Prior to these experiences, Mario Mennella worked as a Food Server at Tommy's Tavern and Tap from 2017 to 2022, serving customers and fulfilling their dining needs.

Overall, Mario Mennella has gained valuable customer service skills and experience in various industries throughout their career.

Mario Mennella attended Rutgers University from 2018 to 2020, where they pursued a Bachelor of Business Administration - BBA. Mario'sfield of study focused on Business Administration, Management, and Operations.

Links

Previous companies

Freedom Mortgage logo

Timeline

  • Customer Service Representative in Operations

    August, 2022 - present

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