Information Technology

IT Services

ICS' headquarters in Endicott, NY, United States

raymond son

James King

Jim Silkworth

Daniel Hamilton

Nicholas Mancini

Jill Costello

Ulysis Remetir

Chris Turner

The Engineering & Technology team at ICS is responsible for designing, implementing, and maintaining the company's IT infrastructure and solutions. This diverse team comprises experts who manage everything from onsite support to remote systems engineering, ensuring optimal performance, security, and innovation in IT services. They collaborate on projects, troubleshoot technical issues, and develop automation strategies to enhance service delivery for clients.

Engineering & Technology

The Client Services & Support team at ICS is dedicated to ensuring a seamless and positive experience for clients throughout their journey with the company. This team manages client relationships, facilitates onboarding processes, and provides ongoing technical support and account management services, ensuring that clients receive tailored solutions that meet their IT needs effectively. They focus on enhancing client satisfaction and driving long-term partnerships by proactively addressing challenges and fostering clear communication.

Client Services & Support

The Leadership Team at ICS is responsible for strategic decision-making and guiding the overall direction of the company. Comprising key executives across various functions, including finance, marketing, operations, and human resources, they collaborate to enhance service delivery, foster innovation, and drive sustainable growth in the managed IT services sector. Their collective expertise ensures alignment between organizational goals and customer needs, enabling ICS to remain competitive and responsive in a dynamic marketplace.

Leadership Team

The Human Resources & Operations team at ICS is responsible for optimizing the workforce and operational processes to support the company's growth in managed IT services. This team manages talent acquisition, employee benefits, and compliance while also ensuring efficient operational practices and financial oversight. By aligning human resource strategies with organizational goals, they foster a productive work environment and drive overall company performance.

Human Resources & Operations

The Sales & Business Development team at ICS is responsible for driving revenue growth by identifying new client opportunities and nurturing existing relationships. They develop strategic sales plans, engage potential clients, and work collaboratively to tailor IT solutions that meet customer needs, ultimately enhancing the company’s market presence and customer satisfaction.

ICS

Org chart

Teams

Engineering & Technology

Client Services & Support

Leadership Team

Human Resources & Operations

Sales & Business Development

Offices

ICS

Org chart

Teams

Engineering & Technology

Client Services & Support

Leadership Team

Human Resources & Operations

Sales & Business Development

Offices

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