Information Technology

IT Services

ICS' headquarters in Endicott, NY, United States

raymond son

Nicholas Mancini

David Alger

Jim Silkworth

Ulysis Remetir

Daniel Hamilton

Kenneth Tubbs

Adam S.

Samy Sofar

Chris Boratyn

Reva Rindgen

James Curry

Paul Wackell

Dylan Harford

Chris Turner

Mike Steinsdoerfer

Zachary Horn

Clay Caldwell

Jack Dowding

Chris Tankis

Christopher M.

The Engineering & Technology team at ICS is responsible for designing, implementing, and maintaining the company's IT infrastructure and solutions. This diverse team comprises experts who manage everything from onsite support to remote systems engineering, ensuring optimal performance, security, and innovation in IT services. They collaborate on projects, troubleshoot technical issues, and develop automation strategies to enhance service delivery for clients.

Engineering & Technology

The Client Services & Support team at ICS is dedicated to ensuring a seamless and positive experience for clients throughout their journey with the company. This team manages client relationships, facilitates onboarding processes, and provides ongoing technical support and account management services, ensuring that clients receive tailored solutions that meet their IT needs effectively. They focus on enhancing client satisfaction and driving long-term partnerships by proactively addressing challenges and fostering clear communication.

Client Services & Support

This department manages customer inquiries and provides assistance through various communication channels.

Customer Support

This department focuses on the design, implementation, and management of engineering projects and technological solutions.

Engineering Development

The Human Resources & Operations team at ICS is responsible for optimizing the workforce and operational processes to support the company's growth in managed IT services. This team manages talent acquisition, employee benefits, and compliance while also ensuring efficient operational practices and financial oversight. By aligning human resource strategies with organizational goals, they foster a productive work environment and drive overall company performance.

Human Resources & Operations

The Leadership Team at ICS is responsible for strategic decision-making and guiding the overall direction of the company. Comprising key executives across various functions, including finance, marketing, operations, and human resources, they collaborate to enhance service delivery, foster innovation, and drive sustainable growth in the managed IT services sector. Their collective expertise ensures alignment between organizational goals and customer needs, enabling ICS to remain competitive and responsive in a dynamic marketplace.

Leadership Team

ICS

Org chart

Teams

Engineering & Technology

Client Services & Support

Customer Support

Engineering Development

Human Resources & Operations

Leadership Team

Offices

ICS

Org chart

Teams

Engineering & Technology

Client Services & Support

Customer Support

Engineering Development

Human Resources & Operations

Leadership Team

Offices

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