A native Hawaiian, Carlos brings over two decades of leadership in building some of the world’s most widely used digital platforms. Before joining ID.me, he led UX at Amazon Prime Video, where he oversaw a comprehensive redesign ahead of flagship product launches and embedded accessibility into the design culture. He also served as Senior Director of Design at Paramount+, helping take the platform from concept to a billion-dollar global service, and designed Fandango’s first mobile experience, which reached millions of moviegoers and contributed to the company’s acquisition by Comcast. Carlos is focused on ensuring that every interaction across ID.me’s identity platform is intuitive, rooted in user trust, and built to serve the needs of all users.
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ID.me
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ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has 66 million members with over 145,000 new subscribers joining daily, as well as partnerships with 29 states, 10 federal agencies, and over 500 name-brand retailers.
