Sabina Rana I Dangal

Sabina Rana I Dangal serves as the Director of Customer Support Operations at BuildOps since March 2022, overseeing a team of over 25 direct reports and ensuring 24/7 customer support. In addition, Sabina is a Member of the Board of Advisors for CX at the University of Richmond, contributing to program success and student engagement through organized meetings and events. Previous experience includes roles as Business Operations Manager and Head of Customer Support at Nexus, where significant improvements in service level agreements were achieved, and Hotel Operations Manager at The Watergate Hotel, focusing on operational efficiency and guest services. Sabina's educational background includes a postgraduate degree in Project Management from the University of Massachusetts Amherst, a Bachelor's degree in Health Services Management from the University of Maryland, and additional degrees in Health Care Administration and Public Speaking.