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Shadan Lashgari

Quality Assurance Analyst at ID.me

Shadan Lashgari has a diverse work experience spanning several companies and roles. Starting in 2013, they worked as a Data Entry Specialist at Asurea, where they updated office systems with data from reports and corresponded with insurance companies and agents. In 2016, they joined Behavioral Health Works, Inc. as a Hospitality Concierge and later became a Behavior Therapist, providing in-home behavioral therapy for children with autism. At Gunderson Dettmer, starting in 2017, Shadan served as a Conflicts Clerk, assisting with new business intake and data entry tasks. Shadan then moved to Engage3 in 2018 and worked as a Department Assistant, providing program management support before becoming a Solutions Engineering Coordinator. In this role, they focused on process optimization and database maintenance, delivering reports and deliverables to stakeholders. Finally, in 2021, Shadan joined ID.me as a Member Support Representative before being promoted to a Quality Assurance Analyst in 2022. In this role, they analyze documents and ensures accurate and efficient service to members.

Shadan Lashgari completed their Bachelor's degree in Psychology from California State University-Sacramento from 2013 to 2015. Before that, they studied Psychology at De Anza College from 2010 to 2013. In addition to their formal education, they have obtained several certifications including Analyze Data with Python (Skill Path) from Codecademy in July 2023, BI Dashboards with Power BI Course from Codecademy in February 2023, and Google Data Analytics Professional Certificate from Coursera | Google in December 2022.

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Timeline

  • Quality Assurance Analyst

    May, 2022 - present

  • Member Support Representative

    June, 2021