Hayley Sutherland

Hayley Sutherland is a seasoned Research Manager specializing in Conversational AI at IDC since November 2015, where responsibilities include conducting primary research, producing comprehensive reports on market trends, and providing strategic advisory services to technology vendors, buyers, and investors. Prior to IDC, Hayley served as a Senior Research Analyst at the same company and held roles including Product Manager, focusing on operational efficiencies and strategic initiatives. Experience also includes a Senior Program Manager position at Forrester Research, facilitating personalized consulting experiences, and Program Manager at Verbatim Advisory Group, overseeing investment research and managing a team. Hayley holds a B.A. in Linguistics and Sociology from Wellesley College.