Mahmood Ghalandari

Mahmood Ghalandari has extensive experience in customer service, account management, and event coordination. Currently serving as Conference Manager at IDC since March 2022, Mahmood oversees market intelligence and advisory events within the technology sector. Prior roles include Quality, Training & Audit Specialist at DAMAC Properties, where relationships with investors and clients were developed to enhance customer experience, and Account Manager & Contact Centre Team Leader at MaxCare Middle East LLC, focusing on SME accounts and lead generation. Additional experience includes supervisory roles at Souq.com and positions at Cupola Teleservices and Empost, where team management, quality analysis, and customer service were key responsibilities. Mahmood holds a CBSE Higher Secondary Education degree from Our Own High School, completed in 2005.