Amanda O'Neill

Amanda O'Neill has extensive experience in operations and customer service within the technology sector, primarily at Ideagen since January 2007. O'Neill has held several key positions, including VP of Central Operations - Customer, where strategic advice was provided to the Chief Customer Officer and delivery of change strategies was successfully managed. Previously, O'Neill served as VP of Global Service Delivery and Head of Customer Delivery, contributing to project success and customer satisfaction through effective resource management. Prior experience includes the role of Operations Supervisor at Gael Ltd, focusing on team leadership and project management. O'Neill holds a 2:1 degree in Business and Management Studies with a specialization in Human Resources from the University of the West of Scotland.