IDeaS
Joyce Shao is an experienced professional in revenue management and client training, currently serving as a Client Training Specialist at IDeaS Revenue Solutions since January 2017. Prior to this role, Joyce held positions as a Revenue Manager at Banyan Tree Hotels & Resorts and Hilton Worldwide, and was a Reservations Manager at Fairmont Hotels & Resorts. Educational qualifications include a Master of Science in Psychology from Arizona State University and a Certificate in Hotel Revenue Management from Cornell University.
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IDeaS
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IDeaS is the world’s leading provider of revenue management solutions for optimal profitability and productivity in the hospitality and car park industry.