Alex Medina

As Senior Manager of Professional Services, Alex leads Identity Automation’s service engineer projects and integrations, and works alongside project managers to drive projects and strengthen team cohesion. He leads efforts in Services Engineering onboarding and cross-training, as well as updating internal business processes, while maintaining a high level of customer satisfaction and engagement. Alex has 15 years of experience in the IT industry and 10 years of Identity and Access Management (IAM) experience, leading and architecting commercial and K-12 IAM projects for user bases ranging from 500 to 1 million users. As a Microsoft Certified Systems Engineer (MCSE), he is proficient in Active Directory (AD) and has been successful in AD migrations and multiple Web Services integrations. Alex studied Business Administration— Computer Information Systems at Florida Institute of Technology.