Avinash Punjabi

Avinash Punjabi is an accomplished professional with extensive experience in customer service and operations management across various sectors, notably in banking and telecommunications. Currently serving as Vice President of Retail Asset Operations & Digital Initiatives at IDFC FIRST Bank since August 2022, Avinash Punjabi excels in enhancing customer experience through innovative strategies and team leadership. Previous roles include Assistant General Manager at Vodafone Idea Limited, where Avinash Punjabi managed nationwide customer service operations, and Manager at Jio, overseeing service request operations. Avinash Punjabi's career also includes significant contributions at Vodafone, Aircel, Reliance Communications, Idea Cellular, and Bharti Airtel, showcasing a strong background in improving operational efficiencies and customer satisfaction. Avinash Punjabi holds a Bachelor's degree in Commerce from Savitribai Phule Pune University.