IDFC FIRST Bank
Monal Aggarwal is a seasoned banking professional with extensive experience in debt management and risk strategy. Currently serving as SVP of Debt Management Strategy at IDFC FIRST Bank, Monal leads ML-driven collections strategy across cards and loans, focusing on innovative digital partnerships and multi-channel communication strategies. Previous roles include Vice President at JPMorgan Chase, where Monal was responsible for fraud prevention strategy for debit and credit cards, and Lead AVP at HSBC managing retail risk strategies across global locations. Monal's career also features key positions at esteemed financial institutions, including Experian, Riyad Bank, Citi, and Standard Chartered Bank, showcasing a strong foundation in credit risk consulting, analytical project leadership, and risk management. Monal holds an MBA in Marketing and a Bachelor's degree in Commerce from Sri Sathya Sai Institute of Higher Learning.
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