Natasha Sharma

Natasha Sharma serves as the Senior Vice President of Digital Solutions at IDFC FIRST Bank since August 2019, having previously held the position of Vice President of Digital Transformation. Prior experience includes significant roles at Vodafone Idea Limited, starting as Assistant General Manager for Digital Customer Experience and progressing through several key operational and training positions. Natasha's early career involved managerial roles in training and development at Firstsource, Convergys, and Wipro BPS, focusing on customer experience and communication skills across various digital and telecommunication platforms. Natasha holds a Bachelor of Commerce degree from R. A. Podar College of Commerce & Economics.