Vijay Adhyapak is a seasoned professional in the banking and financial services domain, currently serving as Senior Vice President at IDFC FIRST Bank since May 2015. In this role, Vijay leads various teams focused on digital channels, including UPI payments, internet and mobile banking, contact center technologies, and corporate website management. Previous experience includes positions at Infosys as a Senior Consultant, where Vijay specialized in BPM products and CRM solutions, and at Kotak Mahindra Bank as a Key Account Manager. Educational qualifications include a PGDM in Marketing from the Institute of Management Technology, Ghaziabad, and a B.E. in Electronics and Telecommunication from the University of Mumbai.